ABOUT MAVELLE
Style should feel considered, not complicated.
Mavelle London is a contemporary women’s fashion destination built around effortless femininity, modern silhouettes and pieces that are easy to make your own.
We curate seasonal and everyday styles with a simple idea in mind: getting dressed should feel good.
DISCOVER MAVELLE
FREE UK SHIPPING
Delivery is on us.
Free delivery on all orders within the United Kingdom, with an estimated total delivery time of 5–9 business days.
30-DAY MONEY-BACK GUARANTEE
Shop with confidence.
Request a return within 30 days of delivery on eligible items.
SECURE CHECKOUT
Simple and secure.
Checkout securely through Shopify using the payment methods available for your location.
CUSTOMER CARE
Here when you need us.
Mon–Fri 09:00–17:00 GMT · Weekends 11:00–16:00 GMT
support@mavellelondon.com
+44 7 520650448
GOOD TO KNOW
Frequently asked questions.
How long will my order take to arrive?
Orders are processed in 1–3 business days and transit is estimated at 4–6 business days, giving an estimated total delivery time of 5–9 business days. Orders placed after 14:00 GMT begin processing on the next business day.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We’ll do our best to help, but changes cannot be guaranteed once an order has entered processing.
What if something arrives damaged or incorrect?
Email Customer Care with your order number and clear photos of the item and packaging so we can review what happened and guide you through the next step.
What is your return policy?
We offer a 30-day money-back guarantee on eligible items. Contact Customer Care within 30 days of delivery before sending anything back so we can provide the correct return instructions and destination.
How do I choose the right size?
Use the product-specific size and fit information wherever available. Individual styles can fit differently, so product measurements take priority over general guidance.